Key Account Manager

De-ka Elektroteknik A.Ş.
Gebze Tam günden Tam zamanlı

Açıklama:

GENEL NİTELİKLER VE İŞ TANIMI

Job Description

  • Develop and implement account strategies, focusing on deeper alignment and penetration of accounts, expanding new opportunity pipelines, design win closure rates and revenues
  • Synthesize the customers’ requirements and communicate the needs to the relevant product lines and business units to maximize solution selling.
  • Develop and maintain long-term relationships with key accounts, acting as the main point of contact for all their needs and concerns.
  • Collaborate with internal teams to ensure seamless execution of client projects and provide timely updates to clients on the progress.
  • Conduct regular business reviews with key clients to assess performance, identify areas of improvement, and explore opportunities for upselling or cross-selling.
  • Prepare and present sales forecasts, reports, and other relevant data to management.
  • Stay up-to-date with industry trends, market changes, and competitors' activities to identify potential risks and opportunities.
  • Handle any escalated issues or complaints from clients, ensuring timely resolution and maintaining the clients' confidence in our company.
  • Meet and exceed key performance indicators (KPIs) related to revenue growth, client retention, and customer satisfaction.
  • Conduct regular and proactive customer visits, establishing effective communication channels,
  • Analyze sales strategies based on new customers and products, continually expanding the portfolio and strategically growing existing customer base,

Experience and Requirements

· Bachelor's degree in relevant field

· Tenured and proficient KA Management or in a similar client-facing role,

· Sales, business development and marketing competence in Power/ Data cable sector,

· Demonstrated success in maintaining and growing key client relationships.

· Strong business acumen with the ability to understand clients' businesses and identify growth opportunities.

· Excellent communication and interpersonal skills

· Fluency in English

· Ability to handle multiple priorities and work in a fast-paced environment.

· Results-oriented mindset with a track record of meeting and exceeding targets.

· Proficiency in using CRM software and other relevant tools.

· Willingness to travel occasionally for client meetings and industry events.

30 Tem 2025;   from: kariyer.net

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