Açıklama:
GENEL NİTELİKLER VE İŞ TANIMI
We are looking for a Customer Services Specialist for our client.
Job Description:
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Interested in ensuring the smooth completion of the sales process by coordinating customer-related operations with relevant departments,
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Willing to take initiative by communicating with internal teams regarding customer orders and requests,
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Motivated to manage customer complaint processes effectively,
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Confident in using CRM and other systems related to sales and complaint management,
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Eager to enter, update, and follow up on customer complaints through CRM systems.
Requirements:
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Graduated from the relevant undergraduate departments of universities,
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Fluent in German at an advanced level,
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Highly focused on delivering customer satisfaction,
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Proficient in using MS Office programs effectively,
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Experienced in reporting and data interpretation,
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Capable of managing multiple business processes simultaneously, with strong prioritization and time.